RIGHT OF WITHDRAWAL
1. The Consumer and a natural person conducting business activity has the right to withdraw from the contract concluded with the Seller through the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
2. The period to withdraw from the contract expires after 14 days from the day:
a) In which the Consumer and the Natural Person running a business activity came into possession of the goods or in which a third party other than the carrier and indicated by the Consumer and the Natural Person running a business activity came into possession of the goods.
b) The day on which the consumer and the natural person engaged in a business activity come into possession of the last good or on which a third party other than the carrier and indicated by the consumer and the natural person engaged in a business activity comes into possession of the last good in the case of a contract which undertakes to transfer ownership of several items, which are delivered separately.
3. In order that the Consumer and the Individual running a business activity may take advantage of the right of withdrawal from the contract, the Consumer and the Individual running a business activity must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by means of an explicit statement (for example, a letter sent by mail or information provided by e-mail).
4. A consumer and a natural person running a business activity may use the model form of withdrawal from the contract placed at the end of the Regulations, but it is not obligatory.
5. In order to keep the deadline for withdrawal from the contract, it is sufficient that the Consumer and the natural person running a business activity sends information concerning the exercise of the right of withdrawal before the deadline for withdrawal from the contract expires.
CONSEQUENCES OF WITHDRAWAL FROM THE CONTRACT
6. In case of withdrawal from the concluded agreement, the Seller shall return to the Consumer and the Natural Person running a business activity all payments received from him/her, including the costs of delivery of goods (except for additional costs resulting from the method of delivery chosen by the Consumer and the Natural Person running a business activity other than the cheapest usual method of delivery offered by the Seller), immediately, and in any case no later than 14 days from the day on which the Seller was informed about the decision of the Consumer and the Natural Person running a business activity to exercise the right of withdrawal from the agreement.
7. The Seller shall make the return of payments using the same payment methods as those used by the Consumer and the Individual running a business activity in the original transaction, unless the Consumer and the Individual running a business activity agrees to another solution, in each case the Consumer and the Individual running a business activity shall not pay any fees in connection with this return.
8. The Seller may withhold the return of payments until the goods are received or until the proof of their return is provided, whichever event occurs first.
9. The Seller asks for returning the goods to the address: JORDAN S.C NADRZECZNA 16 GD6 BOX D-32 05-552 WÓLKA KOSOWSKA immediately, and in any case no later than 14 days from the day on which the Consumer and the Natural Person conducting business activity informed the Seller of withdrawal from the sales agreement. The deadline shall be met if the Consumer and the Natural Person running the business activity sends back the goods before the 14-day deadline.
10. The Consumer and the Natural Person running a business activity shall bear direct costs of returning the goods.
11. The Consumer and the Natural Person running a business activity shall be liable only for any reduction in the value of the goods resulting from their use in a manner other than necessary to determine the nature, characteristics and functioning of the goods.
12. If the goods, due to their nature, cannot be sent back by ordinary mail, the Consumer and the natural person running a business activity will also have to bear the direct costs of returning the goods. The estimated amount of these costs will be informed by the Seller in the description of goods in the Shop or when placing an order.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
1. The right of withdrawal from a distance contract shall not apply to a Consumer and a natural person conducting a business activity with regard to the contract:
a) Where the benefit is provided for an unprocessed item produced to the Consumer's and the Professional's specifications or to meet his or her individual needs.
b) Where the benefit concerns an item that is rapidly deteriorating or has a short shelf-life.
c) In which the benefit is provided for goods supplied in sealed packaging which cannot be returned for health protection reasons or for hygiene reasons if the packaging is opened after delivery.
d) In which the service is provided for items which, by their nature, are inseparable from other items after delivery.
e) In which audio or visual recordings or computer programs supplied in sealed packaging are the object of the service, if the packaging has been opened after delivery.
f) For the supply of newspapers, periodicals or magazines, with the exception of a subscription contract.
g) Where the price or remuneration depends on fluctuations in the financial market which are beyond the trader's control and which may occur before the end of the withdrawal period.
h) For the supply of digital content which is not recorded on a tangible medium where performance has begun with the express consent of the consumer and the natural person who is established before the end of the withdrawal period and after the trader has informed him of the loss of the right of withdrawal.
MODEL WITHDRAWAL FORM
Below is a model withdrawal form which may or may not be used by a Consumer and a natural person running a business: