I. Regulations of the online shop
II. Terms of account in the shop
III. Newsletter regulations
TERMS AND CONDITIONS OF THE ONLINE SHOP VERSOLI
Defining, among other things, the rules of concluding sales contracts through the shop, containing the most important information about the Seller, the shop and the Consumer's rights.
CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Shop
§ 5 Payments
§ 6 Order processing
§ 7 Right of withdrawal
§ 8 Exceptions to the right of withdrawal
§ 9 Complaints
§ 10 Personal data
§ 11 Objections
§ 12 Provisions concerning Purchasers who are not Consumers
Attachement 1: Model withdrawal form
§ 1 DEFINITIONS
Working days – days from Monday to Friday, except public holidays.
Account – a free function of the Shop, regulated by separate regulations (service provided electronically), thanks to which the Buyer may set up his individual Account in the Shop.
Consumer – a Consumer within the meaning of the Civil Code.
Natural person conducting business activity - a natural person concluding an agreement directly related to his or her business activity, if the content of that agreement indicates that he or she does not have a professional character for that person, resulting in particular from the subject of his or her business activity, made available on the basis of the regulations on Central Register and Information on Business Activity.
Buyer - each entity of the Buyer in the Store.
Regulations – these Regulations.
Shop - Versoli Collection online shop run by the Seller at https://versoli.pl dealing with wholesale of clothing and clothing accessories.
Seller - Jordan Lubas and Sebastian Lubas conducting business activity in the form of a civil partnership under the name: "JORDAN" S.C. with its registered office at ul. Aleja Wojska Polskiego 1, 42-200 Częstochowa, NIP: 9492144613, Regon: 24160223500000.
§ 2 CONTACT WITH THE SELLER
1. Postal address: ul. Aleja Wojska Polskiego 1, 42-200 Częstochowa
2. E-mail address: sklep@versoli.pl
3. Phone: +48 517 485 450
4. Fax: 222184559
§ 3 TECHNICAL REQUIREMENTS
1. The proper functioning of the Store requires it:
- Device with Internet access
- Web browser that supports JavaScript and cookies
2. In order to place an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account and an account created in the Store is necessary.
§ 4 SHOPPING IN THE SHOP
1. The prices of goods visible in the Shop are total prices for the goods, including VAT.
2. The Seller points out that the total price of the order consists of the price for the goods indicated in the Store and, if applicable, the costs of delivery of the goods.
3. The goods selected for purchase must be added to the basket in the Shop.
4. The Buyer then chooses the method of delivery of the goods and the method of payment for the order from those available in the Store, and also provides the data necessary to complete the order.
5. The order is placed at the moment of confirming its content and accepting the Regulations by the Buyer.
6. Placing an order is the same as concluding a sales agreement between the Buyer and the Seller.
7. The Seller shall provide the Consumer and a natural person running a business activity with a confirmation of concluding a sales agreement on a durable carrier at the latest upon delivery of the goods.
8. The Buyer is obliged to register in the Shop i.e. set up an Account there to make purchases.
9. Order is possible only from the amount of 246 PLN gross (200 PLN net).
§ 5 PAYMENTS
1. The order can be paid for, depending on the Buyer's choice:
a) By bank transfer to the Seller's bank account.
b) Cash on delivery, i.e. in cash at the moment of delivering the goods to the Buyer.
c) In cash at the moment of personal collection of the goods.
2. If the Buyer chooses to pay in advance, the order must be paid for within 7 Working Days from placing the order.
3. The Seller informs that in the case of some payment methods, due to their specificity, payment of the order by this method is possible only immediately after the order is placed.
4. The Buyer making purchases in the Shop may choose the option of sending an invoice by the Seller in electronic form to the e-mail address provided by the Buyer during purchases. The Buyer has the right to withdraw his acceptance. In order to receive an invoice in electronic form, an e-mail with such a request should be sent to sklep@versoli.pl
§ 6 ORDER EXECUTION
1. The Seller is obliged to deliver goods without defects.
2. The order completion date is indicated in the Store.
3. If the Buyer has chosen to pay in advance for the order, the Seller will proceed with the implementation of the order after payment.
4. In a situation where, under one order, the Buyer has purchased goods with different lead times, the order will be completed on the date appropriate for the goods with the longest lead time.
5. The goods purchased in the Shop are delivered depending on the method of delivery chosen by the Buyer:
a) Through a courier company.
6. The Buyer may pick up the goods in person at the company's headquarters during its opening hours.
7. If the Buyer chooses to collect the goods in person, the goods will be ready for collection on the indicated date of order execution, and if the Seller has indicated the date of dispatch of the goods - on that date.
§ 7 RIGHT OF WITHDRAWAL
1. The Consumer and a natural person conducting business activity has the right to withdraw from the contract concluded with the Seller through the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
2. The period to withdraw from the contract expires after 14 days from the day:
a) In which the Consumer and the Natural Person running a business activity came into possession of the goods or in which an third party beneficiary other than the carrier and indicated by the Consumer and the Natural Person running a business activity came into possession of the goods.
b) The day on which the consumer and the natural person engaged in a business activity come into possession of the last good or on which a third party other than the carrier and indicated by the consumer and the natural person engaged in a business activity comes into possession of the last good in the case of a contract which undertakes to transfer ownership of several items, which are delivered separately.
3. in order for the Consumer and the Natural Person running a business activity to be able to exercise the right of withdrawal from the contract, the Consumer and the Natural Person running a business activity must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by post or information provided by e-mail).
4. A consumer and a natural person running a business activity may use the model form of withdrawal from the contract placed at the end of the Regulations, but it is not obligatory.
5. In order to keep the deadline for withdrawal from the contract, it is sufficient that the Consumer and the natural person running a business activity sends information concerning the exercise of the right of withdrawal before the expiry of the deadline for withdrawal from the contract.
CONSEQUENCES OF WITHDRAWAL FROM THE CONTRACT
6. In case of withdrawal from the concluded agreement, the Seller shall return to the Consumer and the Natural Person running a business activity all payments received from him/her, including the costs of delivery of goods (except for additional costs resulting from the method of delivery chosen by the Consumer and the Natural Person running a business activity other than the cheapest usual method of delivery offered by the Seller), immediately, and in any case no later than 14 days from the day on which the Seller was informed about the decision of the Consumer and the Natural Person running a business activity to exercise the right of withdrawal from the agreement.
7. The Seller shall make the return of payments using the same payment methods as those used by the Consumer and the Individual running a business activity in the original transaction, unless the Consumer and the Individual running a business activity agrees to another solution, in each case the Consumer and the Individual running a business activity shall not pay any fees in connection with this return.
8. The Seller may withhold the return of payments until the goods are received or until the proof of their return is provided, whichever event occurs first.
9. The Seller shall request the return of goods to the address: JORDAN S.C NADRZECZNA 16 GD6 BOX D-32 05-552 WÓLKA KOSOWSKA immediately, and in any case no later than 14 days from the day on which the Consumer and the Natural Person conducting business activity informed the Seller of withdrawal from the sales agreement. The deadline shall be met if the Consumer and the Natural Person running the business activity sends back the goods before the 14-day deadline.
10. The Consumer and the Natural Person running a business activity shall bear direct costs of returning the goods.
11. the Consumer and the Natural Person running a business activity shall be liable only for any reduction in the value of the goods resulting from their use in a manner other than necessary to determine the nature, characteristics and functioning of the goods.
12. If the goods, due to their nature, cannot be sent back by ordinary mail, the Consumer and the natural person running a business activity will also have to bear the direct costs of returning the goods. The estimated amount of these costs will be informed by the Seller in the description of goods in the Shop or when placing an order.
§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
1. The right of withdrawal from a distance contract shall not apply to a Consumer and a natural person conducting a business activity with regard to the contract:
a) Where the benefit is provided for an unprocessed item produced to the Consumer's and the Professional's specifications or to meet his or her individual needs.
b) Where the benefit concerns an item that is rapidly deteriorating or has a short shelf-life.
c) In which the benefit is provided for goods supplied in sealed packaging which cannot be returned for health protection reasons or for hygiene reasons if the packaging is opened after delivery.
d) In which the service is provided for items which, by their nature, are inseparable from other items after delivery.
e) In which audio or visual recordings or computer programs supplied in sealed packaging are the object of the service, if the packaging has been opened after delivery.
f) For the supply of newspapers, periodicals or magazines, with the exception of a subscription contract.
g) Where the price or remuneration depends on fluctuations in the financial market which are beyond the trader's control and which may occur before the end of the withdrawal period.
h) For the supply of digital content which is not recorded on a tangible medium where performance has begun with the express consent of the consumer and the natural person who is established before the end of the withdrawal period and after the trader has informed him of the loss of the right of withdrawal.
§ 9 COMPLAINTS
1. In the case of a defect in the goods, the Buyer has the possibility to claim the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, provided that the guarantee has been granted.
2. using the warranty, the Buyer may, under the terms and within the periods specified in the Civil Code:
a) Submit a declaration of price reduction
b) In the event of a material defect, submit a declaration of withdrawal
c) Demand the replacement of items with a defect-free item
d) Require rectification of the defect
3. The Seller asks for a complaint on the basis of the warranty to be submitted to the postal or electronic address indicated in § 2 of the Regulations.
4. If it turns out that in order to consider the complaint it is necessary to deliver the claimed goods to the Seller, the Buyer is obliged to deliver these goods, in the case of the Consumer and a natural person running a business at the Seller's expense, to the address: JORDAN S.C NADRZECZNA 16 GD6 BOX D-32 05-552 WÓLKA KOSOWSKA
5. If the goods have been additionally warranted, information about the warranty, as well as its conditions, is available in the product description in the Shop.
6. Complaints concerning the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
7. The Seller will consider the complaint within 14 days.
EXTRA-JUDICIAL MEANS OF HANDLING COMPLAINTS AND PURSUING CLAIMS
8. In the event that the complaint procedure fails to produce the result expected by the Consumer and the Natural Person conducting business activity, the Consumer and the Natural Person conducting business activity may use, among others, the following:
a) Mediation conducted by the locally competent Provincial Inspectorate of Commercial Inspection, to which a request for mediation should be addressed. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
b) Assistance of a locally competent, permanent amicable consumer court operating at the Provincial Inspectorate of Commercial Inspection, to which an application should be submitted for consideration of a case before an amicable court. As a rule, the proceedings are free of charge. The list of courts is available at the address: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
c) Free assistance of the local or district Consumer Ombudsman.
d) Internet ODR platform available at the address: http://ec.europa.eu/consumers/odr/.
§ 10 PERSONAL DATA
1. The administrator of personal data provided by the Buyer during the use of the Shop are the partners - "JORDAN" s.c. - Seller.
2. The Buyer's personal data is processed on the basis of an agreement and for the purpose of its execution, in accordance with the principles set out in the general Regulation of the European Parliament and the Council (EU) on data protection (RODO). Detailed information on data processing by the Seller is contained in the Privacy Policy and in the Information from Article 13 of the RODO published in the Shop.
§ 11 RESERVATIONS
1. it is prohibited to provide illegal content by the Buyer.
2. Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the regulations. The agreement is concluded on time and in order to carry out the order.
3. Contracts concluded on the basis of these regulations are concluded in the Polish language.
4. Nothing in these regulations excludes or in any way limits the rights of the Consumer and the Individual running a business activity resulting from the regulations.
§ 12 PROVISIONS FOR PURCHASERS WHO ARE NOT CONSUMERS AND NATURAL PERSONS ENGAGED IN COMMERCIAL ACTIVITIES
1. The right of withdrawal from a contract concluded at a distance shall not be vested in an entity other than a Consumer and a natural person conducting business activity.
2. any responsibility of the Seller in relation to the Buyer who is not a Consumer and a Natural Person running a business activity is excluded.
3. In case of a possible dispute with a Buyer who is not a Consumer and a natural person running a business activity, the competent court shall be the court having jurisdiction over the seat of the Seller.
Appendix No. 1 to the Regulations
Below is a model withdrawal form which may or may not be used by a Consumer and a natural person running a business:
ACCOUNT REGULATIONS
Terms of account in the Versoli Collection shop.
CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Reservations
§ 1 DEFINITIONS
Account – a free function of the Shop (service) regulated in these regulations, thanks to which the Buyer may set up his individual Account in the Shop.
Buyer - each entity of the Buyer in the Shop.
Shop - Versoli Collection online shop run by the Seller at https://versoli.pl dealing with wholesale of clothing and clothing accessories.
Seller - Jordan Lubas and Sebastian Lubas conducting business in the form of a civil partnership under the name: "JORDAN" S.C. with its registered office at ul. Aleja Wojska Polskiego 1, 42-200 Częstochowa, NIP: 9492144613, Regon: 24160223500000
§ 2 CONTACT WITH THE SELLER
1. Postal address: ul. Aleja Wojska Polskiego 1, 42-200 Częstochowa
2. E-mail address: sklep@versoli.pl
3. Telephone: +48 517 485 450
4. Fax: 222184559
§ 3 TECHNICAL REQUIREMENTS
1. The correct functioning and creation of the Account requires the following:
- Active e-mail account
- Device with Internet access
- Web browser that supports JavaScript and cookies
§ 4 ACCOUNT
1. The creation of an Account is entirely voluntary and depends on the Buyer's will.
2. The Account gives the Buyer additional possibilities, such as: browsing the history of orders placed by the Buyer in the Shop, checking the status of the order or self-editing the Buyer's data.
3. In order to set up an Account, a relevant form in the Store must be filled in.
4. At the moment of creating an Account, an agreement is concluded for an indefinite period of time between the Buyer and the Seller in the scope of maintaining the Account on the principles indicated in the Regulations.
5. The Buyer may at any time resign from the Account without incurring any costs.
6. In order to resign from the Account, you must send your resignation to the Seller at the e-mail address: sklep@versoli.pl, which will result in the immediate deletion of the Account and termination of the agreement for maintaining the Account.
§ 5 COMPLAINTS
1. Complaints concerning the functioning of the Account should be sent to the e-mail address sklep@versoli.pl.
2. The Seller shall consider the complaint within 14 days.
EXTRA-JUDICIAL MEANS OF HANDLING COMPLAINTS AND PURSUING CLAIMS
3. If the complaint procedure does not bring the result expected by the Consumer and the Natural Person conducting business activity, the Consumer and the Natural Person conducting business activity may take advantage of, among other things:
a) Mediation conducted by the locally competent Provincial Inspectorate of Commercial Inspection, to which a request for mediation should be addressed. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
b) Assistance of a locally competent, permanent amicable consumer court operating at the Provincial Inspectorate of Commercial Inspection, to which an application should be submitted for consideration of a case before an amicable court. As a rule, the proceedings are free of charge. The list of courts is available at the address: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
c) Internet ODR platform available at the address: http://ec.europa.eu/consumers/odr/.
§ 6 PERSONAL DATA
1. The Seller is the administrator of personal data provided by the Buyer while using the Shop.
2. The Buyer's personal data is processed on the basis of an agreement and for the purpose of its implementation, in accordance with the principles set out in the general Regulation of the European Parliament and the Council (EU) on data protection (RODO). Detailed information on data processing by the Seller is contained in the Privacy Policy and the Information from Article 13 RODO published in the Shop.
§ 7 RESERVATIONS
1. it is prohibited to provide illegal content by the Buyer.
2. The agreement concerning the maintenance of the Account shall be concluded in the Polish language.
3. Where there are important reasons referred to a paragraph 4, the Seller shall have the right to amend these Account Regulations.
4. Important reasons referred to a paragraph 3 are valid:
a) the need to adapt the Store to the provisions of law applicable to the operations of the Store
b) improving the safety of the service provided
c) a change in the functionality of the Account requiring the modification of the Account rules.
5. The Buyer shall be informed about the planned change of the Account regulations at least 7 days before the change is implemented by means of an e-mail sent to the address assigned to the Account.
6. In the event that the Buyer does not express his acceptance of the planned change, he shall inform the Seller by sending an appropriate message to the Seller's e-mail address sklep@versoli.pl, which will result in termination of the agreement concerning the maintenance of the Account at the time of the planned change coming into force or earlier, if the Buyer makes such a request.
7. If the Buyer does not object to the planned change until the change comes into force, it shall be assumed that he accepts it, which does not constitute any obstacle to termination of the agreement in the future.
8. In case of a possible dispute with the Buyer who is not a Consumer and a natural person conducting business activity, the court of jurisdiction shall be the competent court for the seat of the Seller.
9. None of the provisions of these Regulations does not exclude or in any way limit the rights of the Consumer and the Natural Person running a business activity resulting from the regulations of law.
NEWSLETTER REGULATIONS
§ 1 DEFINITIONS
Newsletter – a service provided free of charge by electronic means, thanks to which the Service Recipient may receive from the Service Provider by electronic means previously ordered news concerning the Shop, including information about offers, promotions and new products in the Shop.
Shop – Versoli Collection online shop run by the Seller at https://versoli.pl dealing with the wholesale of clothing and clothing accessories. Jordan Lubas and Sebastian Lubas conducting business activity in the form of a civil partnership under the name: "JORDAN" S.C. with its registered office at Aleja Wojska Polskiego 1, 42-200 Częstochowa, NIP: 9492144613, Regon: 24160223500000
Service Provider - The service provider is Jordan Lubas and Sebastian Lubas, who conduct business activity in the form of a civil partnership under the name: "JORDAN" S.C. with its registered office at Aleja Wojska Polskiego 1, 42-200 Częstochowa, NIP: 9492144613, Regon: 24160223500000.
Customer - each entity using the Newsletter service.
§ 2 NEWSLETTER
1. The service provider may voluntarily use the Newsletter service.
2. In order to use the Newsletter service it is necessary to have a device with a web browser in the latest version, supporting JavaScript and cookies, with access to the Internet and an active e-mail account.
3. Email messages sent as part of this service shall be sent to the email address provided by the Client when subscribing to the Newsletter.
4. In order to conclude a contract and subscribe to the Newsletter service, the Client shall, in the first step, provide his e-mail address to which he wishes to receive messages sent as part of the Newsletter at a designated place on the Site. Then, to the e-mail address provided in the first step, the Service Provider shall send the Client a message verifying the e-mail address, which shall contain a link to confirm the Client's willingness to subscribe to the Newsletter service. After the Service Recipient confirms their willingness to subscribe to the Newsletter, a service provision agreement shall be concluded and the Service Provider shall start providing the service to the Service Recipient.
5. Messages sent as part of the Newsletter shall contain information about the possibility of unsubscribing from it, as well as a link to unsubscribe.
6. The Client may unsubscribe from the Newsletter, without giving any reason or incurring any costs, at any time, using the option referred to in paragraph 5 or by sending a message to the Service Provider's e-mail address: sklep@versoli.pl.
7. The Service Recipient's use of the link to unsubscribe from the Newsletter or sending a message requesting unsubscribe from the Newsletter shall result in the immediate termination of the contract for the provision of this service.
§ 3 COMPLAINTS
Complaints concerning the Newsletter shall be submitted to the Service Provider at the e-mail address: sklep@versoli.pl.
The Service Provider shall respond to the complaint within 14 days of receiving the complaint.
§ 4 PERSONAL DATA
1. The Administrator of personal data provided by the Client during the use of the Newsletter is the Service Provider.
2. The Client's personal data are processed on the basis of a contract and for the purpose of its implementation, in accordance with the principles set out in the general Regulation of the European Parliament and the Council (EU) on data protection (RODO). Detailed information on the processing of data by the Service Provider is contained in the Privacy Policy placed in the Shop.
§ 5 FINAL CONDITIONS
1. The service provider reserves the right to change these regulations only for important reasons. An important reason shall be understood as the necessity to change the regulations due to the modernization of the Newsletter service or a change in the law affecting the service provision by the Service Provider.
2. Information about the planned change of the regulations shall be sent to the Customer's e-mail address given at the time of signing up for the Newsletter at least 7 days before the changes are implemented.
3. If the Client does not object to the planned changes until they come into force, it is assumed that they are accepted.
4. in the case of non-acceptance of the planned changes, the Client should send information about them to the Service Provider's e-mail address: sklep@versoli.pl, which shall result in termination of the service contract at the time the planned changes come into force.
5. the Client is prohibited from providing illegal content.